Privacy Policy
This Privacy Policy describes how Individual Entrepreneur Kharkov Tymur Yuriyovych (hereinafter — "ShynOk", "we") collects, uses, and protects personal data of users of the ShynOk mobile application and related services (the "Service").
1. Data we collect
1.1. Data you provide
- Name and email — obtained automatically when signing in via Google or Apple.
- Phone number — entered the first time a contact-required action is performed.
- Vehicle data — make, model, year, license plate, tire size (entered when activating a plan).
- Payment data — handled exclusively by the WayForPay payment provider; we do not store card numbers.
1.2. Data collected automatically
- Device technical info — model, OS, app version.
- Push token (used for visit and payment notifications).
- Error logs — for diagnostic purposes.
2. How we use your data
- Delivering tire service according to the chosen subscription plan.
- Booking and confirming appointments.
- Processing payments and issuing receipts.
- Push notifications about order status and tire readiness.
- User support and responding to inquiries.
- Security: fraud detection and protection from unauthorized access.
3. Data sharing with third parties
We do not sell your personal data. Sharing is limited to cases necessary for delivering the Service:
- WayForPay — payment processing and recurring subscription charges.
- Google / Apple — OAuth authentication.
- Expo / Google FCM / Apple APNs — push notification delivery.
- Hosting providers (Railway, Vercel) — data storage and processing on servers.
- By Ukrainian law — upon official request from authorized authorities.
4. Storage and security
Data is stored on servers in secure data centers and transmitted exclusively over HTTPS/TLS. Passwords are not stored — authentication is handled by Google and Apple. Access to data is restricted to staff who need it to perform their duties.
We retain your data for as long as your account exists. After account deletion, data is purged within 30 days, except where the law requires longer retention (for example, financial records — up to 3 years).
5. Your rights
Under Ukrainian Law "On Personal Data Protection" you have the right to:
- Access your data and obtain a processing copy.
- Correct inaccurate data.
- Delete your account and the associated data.
- Restrict processing or object to it.
- Withdraw consent (this will make further use of the Service impossible).
You can delete your account directly inside the app: Profile → Settings → Delete Account. Or send a request to kharkov.timur@gmail.com.
6. Children
The Service is not intended for users under 18. We do not knowingly collect data from minors. If you discover that your child has provided data without your consent — contact us for deletion.
7. Policy updates
We may update this Policy. Significant changes will be communicated via push notification or email. The latest revision date is always shown at the top of the page.
8. Contact
Questions about personal data processing should be sent to:
- Email: kharkov.timur@gmail.com
- Data controller: Individual Entrepreneur Kharkov Tymur Yuriyovych
- EDRPOU/IPN: 3219401496